Understanding our policy

Here at Angel Aura, we want you to be completely satisfied with your purchase. Please read our Returns, Refunds & Cancellation Policy to understand your options and our procedures.

Returns

You can return your product within 21 days of receiving your order, provided the item is in its original condition. We cannot offer refunds on products that have been opened, damaged, or if their tamper-proof seals have been removed or broken.

To return an item, please repackage your order carefully and send it to:

Crystal Herbs,
16 Hall Farm,
Station Road,
Pulham Market,

Norfolk,
IP21 4XF,
United Kingdom

Refunds

Please note that we are unable to make refunds on opened, damaged or broken products. Please contact us using the contact form if you have any questions. We want you to be happy with your flower essences!

Cancellations

Our cancellation policy is You have the right to cancel your order before dispatch by letting us know your name and order reference number. We will then cancel your order and refund your payment as soon as possible